How To Install A New Modem Time Warner

Congratulations! Yous've only purchased a modem and are ready to salve money off your monthly cable bill.

(If you lot are however renting, stop! Find the perfect modem & router here)

Although it may sound intimidating (peculiarly for non-techies), replacing your current rental modem is a breeze & just takes a few minutes.

So, how do I setup & activate a modem?

Before you get started, if your WiFi is not built into your modem, you volition want to setup your router first.

Everyone else, follow this 5 step guide to setup & activate your modem:

1. Prepare your Modem Info

Before you lot get started, information technology'southward helpful to prepare all of the information that will exist needed by your internet service provider to quickly setup and actuate your new modem.

Gather the following information and have it handy for future steps:

MAC Accost (MAC ID)

This is a unique, 12 character cord that identifies your modem. Every modem has a unique MAC ID and almost cablevision providers will require that y'all provide them with this ID.

It can be found on a sticker on your modem device:

In that location may be multiple instances of MAC addresses on your device. For example, telephony modems will take an eMTA MAC accost and WiFi modems volition have a WLAN MAC address. You lot volition want to use the MAC or CMAC (Cablevision) address.
Serial Number (S/Due north)

Ordinarily the MAC accost is the only data asked for by cable providers simply some ISPs may also ask for the serial number of the device. This is usually located near the MAC address and is labeled series, S/N or SN.
Your Internet Provider'due south Account ID

This is the account ID that you helps your cyberspace provider identify you. You can find your business relationship ID on your final billing argument. Some ISPs can now lookup your account details by name, accost and last 4 digits of your social so information technology may not be required either.

2. Disconnect Current & Connect New Modem

Y'all will need to bandy the ethernet and coaxial cables of your current rental equipment over to your newly purchased modem.

You lot can copy the electric current modem configuration or scout this video explainer beneath:

three. Confirm Net Access

Modems usually have five lights:

When you first connect your device, you lot will see many lights blinking… then go nighttime except for the 'Power' low-cal.

One past one, they volition start to blink, then become solid (and usually green if your device uses labels instead of icons).

Once the "Online" or "Internet" low-cal stays on (or is a solid green), you accept a steady internet connectedness!

Note: If your light is not a solid green (continues to blink or is another color), please reset your modem by either (1) pressing the hard reset push on your modem (normally a modest push button you'll need a pin to press) or (ii) unplug your modem from your power outlet for a minute and plug it back in.

four. Activate your new modem

At this point, most internet providers will require you lot to activate the new device using the information you collected in footstep one.

Some may crave yous to call them, others to visit an online activation page.

Find your Internet service provider below and activate your new modem device:

Provider	How to Activate Modem
XFINITY / Comcast	Go to Activation Webpage
Time Warner / Spectrum	Go to Cocky Install Webpage
Cox Communications	Go to Activation Webpage
Optimum / Cablevision	Go to Cocky Install Webpage
WOW!	Cypher! You lot should be all prepare.
Mediacom	Go to Activation Website
Suddenlink Communications	Nothing! Y'all should exist all set.
RCN	Phone call 1-800-Band-RCN (1-800-746-4726)
Cablevision 1	Call 877-692-2253
Verizon FIOS	Nothing! You should exist all set.
Wave Broadband	Phone call i-866-WAVE-123
Other	Search for: YOURINTERNETPROVIDER modem activation

You should now exist able to browse the net with your new device!

Feel free to connect your router at this indicate to get a WiFi connection.

If your modem has built-in WiFi, you tin can connect to the network using the credentials listed on your modem's sticker or instruction booklet.

WiFi Router Default Login Information

WiFi network proper name = SSID

WiFi password = WEP / WPA / WPA2 / AES (ane of those)

5. Return your rental modem equipment

The final step to getting your cable bill cut is to return your rental equipment.

Depending on the provider, you can either ship/drop-off your old modem with a prepaid shipping label, or return information technology in person to a local role.

Notation: If possible, we suggest returning it in person and getting a receipt equally a proof of render. This will preclude any potential issues with missing equipment or erroneous billing statements.

Return your modem rentals to:

Provider	Where to Return Modem
XFINITY / Comcast	Driblet off at local UPS shop or Comcast / Xfinity
Time Warner / Spectrum	Driblet off at local Spectrum store or FedEx
Cox Communications	Drop off at local Cox store west/ Product Driblet Off
Optimum / Cablevision	Ship by postal service or drop off at local Optimum store
WOW!	Driblet off at local WOW! store
Mediacom	Drop off at local Mediacom store
Suddenlink Communications	Drop off at local Suddenlink store
RCN	Driblet off at local UPS store or RCN store
Cable ONE	Drib off at local Cable 1 shop
Verizon FIOS	Ship or drop off via UPS
Wave Broadband	Drop off at local Moving ridge store or phone call one-866-928-3123 for pickup
Other	Search for: YOURINTERNETPROVIDER modem render

half-dozen. Check your adjacent billing statement for a discount

Technically you should be all done but there take been endless cases where the net provider doesn't remove the rental fee from the monthly bill.

Information technology is crucial that y'all double cheque your next few statements to make sure that the extra charge is dropped.

If the fee is still part of the bill, telephone call your cable provider and explain the situation. If you returned your device in person, provide them with proof of return.

That'due south it!

You should now take faster internet while saving coin every calendar month off your cable beak.

Now how most negotiating your cable bill down to save even more each month!